Welcome to Click Tickets Pty Ltd ("Click Tickets," "we," "us," or "our"). At Click Tickets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your information when you access or use our website, mobile application, or any related services (collectively referred to as the "Services").
1. Information We Collect:
1.1. Personal Information: When you use our Services, we may collect certain personally identifiable information that can be used to identify you ("Personal Information"). This may include, but is not limited to, your name, email address, phone number, billing address, and payment details.
1.2. Usage Information: We may also gather information about how you use our Services, including your IP address, device type, browser information, operating system, and the pages you visit on our website or app.
1.3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our platform. These technologies help us collect data about your interactions with our Services and remember your preferences. You can modify your browser settings to disable cookies, but this may affect your ability to use some features of our platform.
2. How We Use Your Information:
2.1. Provide and Improve Services: We use your information to deliver the Services you have requested and to improve our offerings based on user feedback and behavior.
2.2. Communication: We may use your email address to send you important updates about our Services, account-related notifications, and promotional materials. You can opt-out of marketing communications at any time by following the instructions provided in the emails or contacting us directly.
2.3. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you encounter while using our Services.
2.4. Legal Compliance: In certain circumstances, we may need to use and disclose your information to comply with legal obligations, enforce our terms of service, or protect our rights, privacy, safety, or property, as well as that of our users and the public.
3. Information Sharing:
3.1. Third-Party Service Providers: We may engage third-party service providers to assist us in providing the Services. These third parties may have access to your Personal Information but are only authorized to use it in connection with providing their services to us.
3.2. Business Transfers: If Click Tickets undergoes a merger, acquisition, or sale of all or a portion of its assets, your Personal Information may be transferred as part of the transaction. We will ensure that the receiving party adheres to this Privacy Policy.
3.3. Law Enforcement and Safety: We may disclose your information to law enforcement authorities or other government officials if required by law or if we believe such disclosure is necessary to protect our legal rights, safety, or the safety of others.
4. Data Security:
We take appropriate measures to safeguard your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, please note that no internet or electronic storage method is entirely secure, and we cannot guarantee the absolute security of your data.
5. Your Choices:
You have certain rights regarding your Personal Information:
5.1. Access and Update: You can access and update your Personal Information by logging into your account or contacting us directly.
5.2. Delete Account: If you wish to delete your Click Tickets account, please contact us, and we will take necessary actions in accordance with applicable laws.
5.3. Cookies: You can manage your cookie preferences through your browser settings.
6. Children's Privacy:
Our Services are not intended for use by individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will take appropriate steps to remove such information from our records.
7. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and notify you of any material changes.
8. Contact Us:
If you have any questions, concerns, or requests related to this Privacy Policy or your Personal Information, please contact us at info@clicktickets.com.au.
By using our Services, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.